Refunds Views

There are several available ways to view refund data, the following contains a description of what information will appear in each "view". Keep in mind, each view is filtered by date using the selector above the table.

All Transactions

The "All Transactions" view includes both refund records from sale platforms and transactions with an income type general ledger account where money is going out of your account.

Item Detail

The "Item Detail" shows only refund records from sale platforms. This is traditionally what was shown in My Reseller Genie before we added support to categorize transactions with an income type general ledger account. You'll see more details on these records including refund id, item information, and expenses that are connected to the refund.

Unreviewed

The "Unreviewed" view shows platform refund records that haven't been reviewed. These are the same items that will appear when you click on the notification that says "Click here to review new returns/refunds/cancellations."

Missing Dates

The "Missing Dates" view shows all platform refund records that have dates missing from the "Purchase Date", "List Date", "Sale Date", and/or "Return Date" fields.

Other Refunds

The "Other Refunds" view shows all transactions with an income type general ledger account where money is going out out of your account. **Note: if the transaction has an income type general ledger account and records money going into your account, it will appear in the Sales > Other Income view.